Specialties: Retail industry standards involving personal injury from slip and fall, trip and fall, falling merchandise, etc. These relate typically to policies and procedures concerning safety, hiring, training, supervision, ADA compliance, discrimination, retention, termination, floor care and maintenance, security, merchandising, internal operations, customer relations, premises liability, risk prevention, and loss prevention.
Accomplishments: MBA and PhD. in Management from UCLA. 1,000+ cases as an expert. Managed retail operations in U.S. Navy. Former manager for Ford Motor Company. Over 100 business and government consulting clients. Trained thousands of managers. Taught three 36-hour courses on KLCS-TV. 500+ high quality professional and academic peer-reviewed publications. Have given trail/arbitration testimony 80+ times. Favorably featured in Employment Law Verdicts. Profiled in Bender’s California Labor & Employment Bulleting as a result of successes. Have received many awards, honors & commendations. Rates negotiable.