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Expert Bio

Primary Area of Expertise
Property Management
Profile
30+ years experience in real estate property management of all property types, including: commercial, residential multifamily, condominium, senior housing, office, retail, industrial, and mixed use. Certified Property Manager and an independent consultant with hands-on knowledge. As consultant or expert, plaintiff or defense experience. Areas of expertise include: fair housing, ethical issues, best practices, lease interpretation, security deposits, policies and procedures, facilities maintenance, slip, trip and fall, snow & ice management, negligence, safety, security, premises liability, wrongful death and personal injury. Former director of management company with 7,000+ residential units and over 1 million square feet commercial space.

Pountain has been active in the national governance of the Institute of Real Estate Management (IREM) for over ten years, having chaired the Ethics Committee and the Instructor Advisory Board, as well as having been a Regional Vice President. IREM provides Pountain with a nationwide network of colleagues and property management industry resources. Ms. Pountain is also a member of the Best Practices Committee for the Snow and Ice Management Association (SIMA).
Education & Licenses

Certified Property Manager
Certified Occupancy Specialist
Licensed Real Estate Broker, State of Wisconsin
Member, National Association of Realtors (NAR®)