Paul Chen is a consumer product (non-food) safety, regulatory and retail compliance, quality assurance and control, 3rd party lab testing / inspection / auditing, CPSC (Consumer Product Safety Commission), CPSIA (Consumer Product Safety Improvement Act) consultant and expert. He is on-call 24/7 and speaks Chinese fluently.
Mr. Chen has over 18 years of experience in the consumer products industry, most recently for the Product Safety & Compliance division at Walmart Stores, Inc. He was responsible for managing the regulatory compliance testing and auditing programs / policies / procedures / protocols / practices for general merchandise (non-food) items offered for sale in the Walmart, Walmart.com, Sam's Club, samsclub.com, and Puerto Rico formats. This included direct import, domestic, private label, supplier and national brand items in 20+ departments/categories.
In addition to being employed with the world's largest retailer (and company), Mr. Chen was also previously employed with Intertek, a global 3rd party test lab and QA/QC service provider and various consumer product companies and manufacturers.
Mr. Chen has experience with the following consumer products areas in various capacities: Toy / Toys, Children's Product / Products, Sporting Goods, Costume & Fine Jewelry, Sunglasses, Watches, Bags and Other Accessories, As Seen On TV, Clip Strips and Impulse, Seasonal & Celebrations, Crafts, Fabrics and Sewing, Furniture (indoor), Outdoor Living (i.e. furniture and grills), Infant Juvenile Baby Hardlines & Consumables, Stationery, Kitchen & Dining, Small Appliances, Bedding & Bath, Home Decor, Storage & Organization, Electronics, Electrical, Lighting, Hardware & Paint, Automotive, Pets, Health Beauty Aids, Cosmetics, Personal Care Products, Household Chemicals & Consumables and other Consumer Products (i.e. softgoods, softlines, hardgoods, hardlines, etc.)
Education & Licenses
Master in Business Administration (MBA) – Keller Graduate School Bachelor of Science (BS) in Business Information System Systems – DeVry University Certified Quality improvement Associate – American Society for Quality Certificate in Product Safety Analysis – St. Louis University Certificate in Product Risk Assessment – St. Louis University