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Expert Bio

Primary Area of Expertise

Toys

Expert Witness Profile

Paul Chen is a consumer product (non-food) safety, regulatory and retail compliance, quality assurance and control, 3rd party lab testing/inspection/auditing, CPSC (Consumer Product Safety Commission), CPSIA (Consumer Product Safety Improvement Act) consultant and expert. He is on-call 24/7 and speaks Chinese fluently.

Mr. Chen have over 16 years of experience in the consumer products industry, most recently for the Product Safety & Compliance testing and auditing programs/policies/procedures/protocols/practices for general merchandise (non-food) items offered for sale in the Walmart, Walmart.com, Sam’s Club, samsclub.com and Puerto Rico formats. This included direct import, domestic, private label, supplier and national brand items in 20+ departments/categories.

In addition to being employed with the world's largest retailer (and company), Mr. Chen was also previously employed with Intertek, a global 3rd party test lab and QA/QC service provider and various consumer product companies and manufacturers.

Mr. Chen has experience with the following consumer products areas in various capacities: Toys, Children's Products, Sporting Goods, Costume & Fine Jewelry, Sunglasses, Watches, Bags and Other Accessories, As Seen On TV, Clip Strips and Impulse, Seasonal & Celebrations, Crafts, Fabrics and Sewing, Furniture (indoor), Outdoor Living (i.e. furniture and grills), Infant Hardlines & Consumables, Stationery, Kitchen & Dining, Small Appliances, Bedding & Bath, Home Decor, Storage & Organization, Electronics, Electrical, Lighting, Hardware & Paint, Automotive, Pets, Health Beauty Aids, Cosmetics, Personal Care Products, Household Chemicals & Consumables and other Consumer Products (i.e. softgoods, softlines, hardgoods, hardlines, etc.)

Education & Licenses

Master in Business Administration (MBA) – Keller Graduate School
Bachelor of Science (BS) in Business Information System Systems – DeVry University
Certified Quality improvement Associate – American Society for Quality
Certificate in Product Safety Analysis – St. Louis University
Certificate in Product Risk Assessment – St. Louis University